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How do I ask the MINI AI Assistant questions in such a way that I get the best results for me?

Consider the MINI AI Assistant as your communication partner. It answers your questions about MINI vehicles and services using original MINI data providers, and does so in the language in which you ask your question. We'll give you some tips on communicating with the MINI AI Assistant to help you get better results.

  • Use clear and precise language.
    Avoid convoluted, vague or ambiguous wording.
    Example: “Which seats can I order for a MINI Aceman ex works?”
  • Ask several clear questions.
    The MINI AI Assistant always takes your previous questions into account when providing answers.
  • Pay attention to formal aspects.
    Ask your question in complete sentences and avoid using keywords.
    Example: instead of "no traffic information" – better "Why isn't RTTI working in my MINI?"

The more information you give the MINI AI Assistant, the more accurate the response to your query will be. If you have questions about another topic, start a new chat.

Please note that the MINI AI Assistant does not know which vehicle you are driving or which services you have booked. It does not access your personal data.

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Customer Support - Online Genius (FAQ) - MINI AI Assistant - Notices about the application