What can I do if the MINI Intelligent Personal Assistant isn’t responding or is unavailable?

To start using the MINI Intelligent Personal Assistant again, please follow these steps.

In the vehicle’s infotainment system, delete the user data:
- "Memory App”
- "Apps"
- "Mini/Personal Assistant", "Voice Assistant"
- "Delete User Data"
Please set up the Intelligent Personal Assistant again.

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You can issue voice commands to the MINI Intelligent Personal Assistant to control selected functions of your MINI with Operating System 9 from the areas of vehicle functions, o...

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The default activation word for the MINI Intelligent Personal Assistant in your MINI with Operating System 9 is "Hey MINI!". You cannot set a personal activation word.

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The MINI Intelligent Personal Assistant currently supports more than 30 system languages of your MINI with Operating System 9. To change the system language, select the followin...

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The MINI Intelligent Personal Assistant is a voice assistant that facilitates the operation of your MINI with Operating System 9 and provides you with a wide range of informatio...

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In MINI models with MINI Operating System 9 (until 10/2025), you cannot change the voice of the MINI Intelligent Personal Assistant. In MINI models with MINI Operating System 9 ...

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You can use voice commands to the MINI Intelligent Personal Assistant to control the functions of the navigation system in your MINI with Operating System 9. Possible voice comm...

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No. The MINI Personal Assistant in your MINI with Operating System 9 is only activated by the activation word ("Hey MINI") or by briefly pressing the microphone button on the st...

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No. In your MINI with Operating System 9, the basic functionality of the MINI Intelligent Personal Assistant is already set up ex works and can be activated via the microphone b...

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Depending on the model and equipment of your MINI, the digital character "Spike" supports you in its role as MINI Intelligent Personal Assistant in the operation of MINI Operati...

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To use the full range of functions of the MINI Intelligent Personal Assistant in your MINI with Operating System 9, you must be logged in with your MINI ID and activate the foll...

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The MINI Intelligent Personal Assistant in your MINI with Operating System 9 cannot be completely deactivated. Its basic functionality remains active at all times via the microp...

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The Intelligent Personal Assistant in your MINI with Operating System 9 is a personal voice assistant that makes it easier for you to operate your vehicle and provides you with ...

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The MINI Intelligent Personal Assistant in your MINI with Operating System 9 is a voice assistant that makes it easier for you to operate your vehicle and provides you with a wi...

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You can use voice commands to the MINI Intelligent Personal Assistant to control the functions of a connected phone in your MINI with Operating System 9. Possible voice commands...

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The basic functions of the MINI Intelligent Personal Assistant are part of the standard equipment of all MINI vehicles with Operating System 9. In countries of delivery with a M...

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This MINI how-to video describes how to set up the MINI Intelligent Personal Assistant in your MINI with Operating System 9. Please note: The availability and range of functio...

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The MINI Intelligent Personal Assistant in your MINI with Operating System 9 uses the SIM card integrated into your MINI for online speech processing. If your MINI temporarily h...

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In your MINI with Operating System 9, you can use the Intelligent Personal Assistant to directly control numerous air conditioning functions via voice command. For example, the ...

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The MINI Intelligent Personal Assistant provides you with information on the operating condition of your MINI with Operating System 9. Possible voice commands for this are: "Wha...

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You can use voice commands to the MINI Intelligent Personal Assistant to control the functions of the entertainment system in your MINI with Operating System 9. Possible voice c...

What can I do if the MINI Intelligent Personal Assistant isn’t responding or is unavailable?

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