Loading
11

Why has the “Passive Entry” setting (Comfort Access feature) been deactivated on my smartphone?

Following an update to your smartphone’s operating system, certain settings for the MINI Digital Key might have been reset or deactivated. In this case, the “Passive Entry” function (Comfort Access feature) might be temporarily unavailable. As a result, your vehicle might not unlock automatically as you approach it, for example. Please check the MINI Digital Key settings on your smartphone to activate the “Passive Entry” function (Comfort Access feature) if necessary.

The availability of individual features depends on the model, equipment, market, smartphone model and software version.

Was this article helpful?

Related articles

    10,069

    In the event of a breakdown, you can hand over your MINI with MINI Operating System 9 and MINI Digital Key Plus to Roadside Assistance without handing over your smartphone. To d...
    7,784

    When your MINI is delivered, you will receive various MINI access cards, depending on the model, equipment and production date. These may include: MINI Key Card (for vehicles fr...
    267

    In case of a service appointment, you can hand over your MINI with MINI Operating System 9 and MINI Digital Key Plus to your Service Partner without handing over your smartphone...
    66

    Following an update of your smartphone’s operating system, your MINI might no longer unlock automatically when you approach the vehicle. This might be because the “Passive Entry...
    35,320

    Depending on the country, model and equipment of your MINI with MINI Operating System 9 and your smartphone or smartwatch model, you can lock or unlock and start your MINI with ...
    21,061

    To activate the Key Card for your MINI Digital Key in your MINI with Operating System 9, place it in the smartphone tray of your MINI and follow the instructions on the control ...
    16,605

    Depending on the country, model and equipment of your MINI with Operating System 9 and your smartphone or smartwatch model, you can lock or unlock and start your MINI with the M...
    14,462

    You can share the MINI Digital Key Plus for your MINI with Operating System 9 with several people. The recipient requires a compatible mobile device. You must have saved the MIN...
    12,067

    The Key Card complements your MINI Digital Key in your MINI with Operating System 9. You can lock and unlock your MINI using the "Near Field Communication" (NFC) mobile standard...
    7,802

    The MINI Digital Key turns your compatible smartphone or smartwatch into a vehicle key. You can use it to lock and unlock your vehicle and establish the drive-ready state. On yo...
    7,365

    Depending on the country of delivery, model, production date and equipment, you can unlock or lock your MINI with Operating System 9 with the MINI Digital Key or the MINI Digita...
    6,181

    Depending on the country of delivery, model, production date and equipment, you can unlock or lock and start your MINI with Operating System 9 with the MINI Digital Key or the M...
    4,663

    The main user of a MINI Digital Key Plus for a MINI with Operating System 9 can use it on several devices and share it with other people. As a receiver, you need a compatible sm...
    3,948

    Depending on the country, model and equipment of your MINI with MINI Operating System 9 and your smartphone or smartwatch model, you can lock or unlock and start your MINI with ...
    3,476

    The scope of delivery of your MINI with Operating System 9 (from 07/2025 or 09/2025) includes a Setup Card and a Service Card for the MINI Digital Key or MINI Digital Key Plus. ...
    3,315

    Please contact your MINI Service Partner if you have lost the Key Card, Service Card or Setup Card of your MINI Digital Key. There, you can get help with ordering and setting up...
    3,112

    The MINI Digital Key is a digital vehicle key on your smartphone or smartwatch that allows you to conveniently and safely unlock or lock and start your MINI with Operating Syste...
    2,732

    To use a Key Card for your MINI Digital Key, your MINI with Operating System 9 requires the option "MINI Teleservices" (SA 6AE) and the option "Comfort Access" (SA 322) or "MINI...
    2,621

    The MINI Digital Key Plus uses "ultra-wideband" (UWB) digital mobile technology and Bluetooth®. When you approach your MINI with Operating System 9, it is automatically unlocked...
    2,385

    This MINI How-To video describes how to set up a MINI Digital Key Plus for your MINI with Operating System 9 on your Apple iPhone using the Setup Card. MINI how-to video: http...

MINI AI Assistant

0 / 200

Loading
MINI – Digital Key – “Passive Entry” setting deactivated on smartphone