Loading
Home
Article Detail
150

How does MINI help me with "Proactive Care" if I have a problem?

Your vehicle automatically recognises a service requirement or a problem and reports this to you and your MINI Service Partner. With "Proactive Care", you will receive notifications as required with instructions for self-help as a push notification in the MINI App, a message in your vehicle or you will be contacted by MINI Accident and Roadside Assistance or your preferred MINI Service Partner. Please note: Depending on the country of delivery as well as your personal settings in the vehicle and in the MINI App, the notifications of "Proactive Care" about a service or maintenance requirement of your MINI may vary.

Customer Support
Was this article helpful?

Related articles

    1,589

    Depending on the model and equipment of your MINI, you can use "Proactive Care". In order to be able to use the full scope of maintenance work of Proactive Care for your MINI, y...
    283

    Your vehicle automatically recognises a service requirement or a problem and reports this to you and your MINI Service Partner. If the message indicates a service requirement, t...
    146

    Proactive Care is a service promise for all service and maintenance work on your MINI and is included in the scope of your MINI Connected contract at no extra cost. Your vehicle...
    142

    "Proactive Care" is a service promise for all service and maintenance services on your MINI. Your vehicle automatically recognises a service requirement or a problem and reports...
    3,537

    Yes. You can purchase MINI Service Inclusive for your used vehicle. Depending on your personal needs, you can choose between packages with different durations and usage. The dur...
    1,826

    MINI Service Inclusive covers the following services: Engine oil service incl. top-up quantities, vehicle check service according to MINI specifications, air filter service, fue...
    1,317

    MINI Service Inclusive packages are offered for new and used vehicles. Depending on the country of delivery, you can book MINI Service Inclusive packages for different durations...
    1,203

    With MINI Service Inclusive, you pay a fixed amount once and are entitled to all the services of the package within the selected duration or usage. All regular maintenance work ...
    1,074

    In addition to MINI Service Inclusive, MINI Service Inclusive Plus also covers the most important wear and tear repairs: Replacement of front and rear brake pads (in case of wea...
    1,003

    MINI Service Inclusive is available for all MINI models. Further information on MINI Service Inclusive packages for new and used vehicles and their prices can be found in the MI...
    777

    MINI Service Inclusive Plus also includes the most important wear and tear repairs in addition to the range of services of MINI Service Inclusive. MINI Service Inclusive Plus co...
    665

    MINI Service Inclusive covers the following services for vehicles with electric drive: Vehicle check service according to MINI specifications, microfilter service and brake flui...
    664

    The duration of MINI Service Inclusive packages for new MINI vehicles always begins at the warranty start date. This also applies to bookings of MINI Service Inclusive packages ...
    658

    With MINI Service Inclusive, you pay a fixed amount once and are entitled to all the services of the package within the selected duration or usage. In addition to cost transpare...
    571

    Yes. It is possible to extend the range of services of your MINI Service Inclusive package for new vehicles. MINI Service Inclusive Plus packages can only be extended within thr...
    393

    Via MINI Value Parts & Packages, you can purchase products in the product groups Service and Brake, Standard Repair, Alternative Repairs and Assembly Kits from your MINI Service...
    257

    Yes. Products from the MINI Value Parts & Packages range are genuine MINI parts and therefore have the same warranty as parts from the MINI Store [hyperlink – to be locally adap...
    166

    No. The agency model of [NSC] does not change the relationship with your MINI Service Partner. As before, they will remain your central point of contact for all service issues r...
    127

    You will receive notifications within the scope of "Proactive Care" on the basis of your concluded MINI Connected contract, after your consent to the Privacy Policy in the vehic...
    73

    In order to be able to provide the full scope of maintenance work provided by "Proactive Care", MINI requires personal data from your vehicle and your MINI ID. MINI and contract...

MINI AI Assistant

0 / 200

Loading
MINI Service - Proactive Care (PACC) - Assistance with service or maintenance requirements