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What limits and restrictions apply to chat dialogues with the MINI AI Assistant?

The MINI AI Assistant answers your questions on many topics relating to the MINI brand from original sources.

 

For security and data protection reasons, the MINI AI Assistant does not process any personal data or data relating to a specific vehicle, e.g. based on the number plate or the vehicle identification number (VIN).

 

You can switch to a personal chat with one of our employees at any time during the opening hours of our hotlines. To do this, go to the contact options on the MINI web page or in the MINI App and select your preferred channel.

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MINI AI Assistant

Hello! I am your MINI AI Assistant designed to provide answers to frequently asked questions and soon my capabilities will be expanding to assist you with even more topics.

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MINI customer support - Help & contact - Online Genius (FAQ) - MINI AI Assistant - System limits and restrictions