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Who do I contact if I have problems when I have my fully electric MINI charged in a cost-optimised way by my compatible electricity provider?

For cost-optimised charging, you authorise a compatible electricity provider to control the charging of your fully electric MINI at a shared location. If you have any problems, please contact your electricity provider directly.

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MINI electromobility - Charging - Charging by electricity provider via remote access - Contact in case of problems