Can I set or change my preferred MINI Service Partner in the MINI portal?
No. You cannot change your preferred MINI Teleservice Partner for your MINI Teleservices in the MINI portal. Your MINI Retailer can set this for you at the next service appointment. Alternatively, you can select your preferred MINI Retailer in the MINI App.
To ensure that your MINI with the option Teleservice (SA 6AE) transmits the service requirements to your preferred MINI Retailer, select your MINI Retailer in the MINI App under...
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MINI Teleservices informs the MINI Retailer stored as preferred for your MINI as soon as your MINI needs a service. Your MINI Retailer can change the currently stored MINI Retai...
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Using sensors, MINI Teleservices can analyse the service requirements of your MINI and, if necessary, inform your preferred MINI Retailer. Your preferred MINI Retailer then has ...
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With MINI Teleservices, you can coordinate the service requirements of your MINI with the Service Partner of your choice. Sensors in your MINI automatically determine a service ...
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All data on the status of your MINI that is collected by the MINI Connected Service MINI Teleservices is for your security. Which data is further processed and stored depends on...
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No, you only see the service history of your MINI in the MINI iDrive operating system and not in the MINI App or the MINI portal. Please note: Your MINI Service Partner must sav...
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Only the TeleService data of the last confirmation for transmission are stored in the MINI.
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If your vehicle battery is in a critical charge state, you will receive an email or an SMS via the Battery Guard function of the MINI Connected Service MINI Teleservices.
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If your vehicle battery is in a critical charge state, you will receive an e-mail and optionally a text message via the MINI Battery Guard. The function is automatically active ...
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The MINI Teleservices can be used free of charge. It is only necessary that your MINI was produced with the option Teleservices (SA 6AE) and that you have stored your preferred ...
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Vehicle-related data of your MINI is only used to determine the service requirement and its processing. All MINI Teleservice data is automatically deleted from the MINI IT syste...
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You can change your MINI Teleservice Partner yourself in your MINI under "Communication" - "Assistance" - "Service Partner Management". Or your MINI Service Partner can carry ou...
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To use the MINI Teleservices, your MINI requires the option MINI Teleservices (SA 6AE) and the service as well as the SIM card of the telematics control unit must be active.
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Yes, the preferred MINI Service Partner who receives the notifications for your MINI Teleservices can change the default MINI Service Partner. Alternatively, you can change the ...
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No. MINI Teleservices does not disclose customer data to third parties.
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This MINI how-to video describes how to use MINI Teleservices in your MINI. Please note: "All services including analysis" must be activated in the Privacy menu. MINI how-to vid...
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No. An "Accident Call" is not available for MINI vehicles.
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Deep sleep mode in your MINI with MINI Operating System 9 is an energy-optimised mode that conserves the vehicle battery and allows you to park for longer. To activate deep slee...
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Deep sleep mode in your MINI with Operating System 9 is an energy-optimised mode that conserves the vehicle battery and allows you to park for longer. You should activate deep s...
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Deep sleep mode in your MINI with Operating System 9 is an energy-optimised mode that conserves the vehicle battery and allows you to park for longer. In deep sleep mode, the ve...
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Teleservices [MINI] - Change preferred service partner in the Customer Portal