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Why does the MINI voice assistant no longer respond to the activation word or the multifunction button?

If the MINI voice assistant does not respond to either the activation word or the multifunction button, in some cases, this may be due to a recent software update. However, it is possible that not all of the system apps have been fully updated or synchronised in the background, which means that the voice assistant may temporarily not respond correctly.

In this case, please ensure that all available software and app updates have been fully installed in the vehicle. Please then exit your vehicle and lock it using the vehicle key or the MINI Digital Key. Wait for about 2 minutes until the vehicle enters the idle state. You can detect this is the case because the lighting on the vanity mirror goes out. Once you have unlocked your vehicle again, establish the drive-ready state and test the voice assistant again.

If the voice assistant still does not respond after this, your MINI Service Partner will be happy to assist you with further troubleshooting.

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Troubleshooting - MINI - Voice assistant not available